Maid Agency in Malaysia
Professional & Shariah-conscious cleaning — including Sertu & Samak Islamic purification.
Maid Agency in Malaysia
Professional & Shariah-conscious cleaning — including Sertu & Samak Islamic purification.
Trust is
the product.
Almaruf Maid Agency places carefully selected, fully documented helpers with Malaysian families — 3,000+ families over 10+ years, licensed by JTKSM, JIM and KBRI, and led by director Puan Zunainah Mohammed. In this industry, trust is everything — and their old website carried none of it. Our brief: a digital home that earns a family’s confidence before the first phone call.
One agency,
four languages, two brands.
We rebuilt the site as seven fast, mobile-first pages speaking English, Bahasa Melayu, Bahasa Indonesia and Arabic — full RTL included, 232 translation keys per language. Every call-to-action opens a pre-filled WhatsApp chat, because that is where Malaysian families make decisions. And alongside the maid agency we built Almaruf Cleaning — a green-identity service line with Sertu & Samak Islamic purification as its differentiator.
What we built
Website rebuild
Seven pages — home, services, cleaning, about, testimonies, FAQ, contact — rebuilt clean, fast and mobile-first.
4 languages, full RTL
English, Bahasa Melayu, Bahasa Indonesia and Arabic — 232 translation keys each, with proper right-to-left Arabic.
WhatsApp-first conversion
Every CTA opens a pre-filled WhatsApp chat — the channel Malaysian families actually use. No dead contact forms.
Almaruf Cleaning sub-brand
A second service line in its own green identity — six cleaning services plus Sertu & Samak Islamic purification.
Custom CRM
Purpose-built operations software: helper registry, placements pipeline, permit renewals and cleaning jobs.
Trust architecture
Licences (JTKSM, JIM, KBRI), guarantees, real testimonies and the director’s own story — structured to answer every doubt.
The operations engine
A maid agency lives and dies by documents and deadlines — passports, permits, FOMEMA checks, embassy contracts. Off-the-shelf CRMs don’t speak that language, so we built one that does: every helper, placement and renewal in one system, with automatic alerts 60 days before anything expires.
Site & system
- ✓Four languages with full Arabic RTL
- ✓Every enquiry routed to WhatsApp, pre-filled
- ✓Testimonies & FAQ built as trust pages
- ✓Cleaning brand with Islamic purification services
- ✓Fast, static and mobile-first
- ✓Helper registry with document expiries
- ✓Seven-stage placements pipeline
- ✓60-day renewal & permit alerts
- ✓Cleaning jobs & scheduling
- ✓Invoicing & finance, in one place
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like this?
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